TOTAL Lubricants USA Southwest, LLC is committed to maintaining
only the highest product quality standards in order to assure product
consistency and uniformity. Nothing less than this standard is acceptable.
Quality control standards cannot remain static to be effective. This is why
the FINA lubricants quality control program is continually being evaluated
and improved. TOTAL Lubricants USA Southwest, LLC has a quality control program of sample retains
at each of our blending facilities to positively ensure consistency.
We know that quality assurance goes beyond the blending plant. As a result,
all FINA lubricants containers (even quarts) have identifiable batch
numbers. This allows field inquiries to be traced back to the original
laboratory quality control approval and batch retain sample. In addition,
batch retain samples are inventoried for two years. This information allows
us to address product quality inquiries promptly and with certainty.
As active participants in various technical associations, such as API, SAE,
ASTM and NLGI, TOTAL Lubricants USA Southwest, LLC promotes product quality and responsibility
throughout the lubricants industry. We strongly support the aftermarket
monitoring efforts of these organizations and are working toward more
restrictive quality controls on lubricants in the marketplace.
TOTAL Lubricants USA Southwest, LLC considers it a privilege to serve our customers to their
satisfaction. Consistent product quality is just one area evidencing our
commitment to customer service and product excellence. To demonstrate that
commitment, we offer one of the strongest product warranties in the
lubricants industry.
At TOTAL Lubricants USA Southwest, LLC, we stand behind our products.
Click here to view
FINA Product Warranty.
Click here to view
TOTAL Product Warranty.
