Lubricant Product Warranty Introduction

TOTAL Lubricants USA Southwest, LLC is committed to maintaining only the highest product quality standards in order to assure product consistency and uniformity. Nothing less than this standard is acceptable.

Quality control standards cannot remain static to be effective. This is why the FINA lubricants quality control program is continually being evaluated and improved. TOTAL Lubricants USA Southwest, LLC has a quality control program of sample retains at each of our blending facilities to positively ensure consistency.

We know that quality assurance goes beyond the blending plant. As a result, all FINA lubricants containers (even quarts) have identifiable batch numbers. This allows field inquiries to be traced back to the original laboratory quality control approval and batch retain sample. In addition, batch retain samples are inventoried for two years. This information allows us to address product quality inquiries promptly and with certainty.

As active participants in various technical associations, such as API, SAE, ASTM and NLGI, TOTAL Lubricants USA Southwest, LLC promotes product quality and responsibility throughout the lubricants industry. We strongly support the aftermarket monitoring efforts of these organizations and are working toward more restrictive quality controls on lubricants in the marketplace.

TOTAL Lubricants USA Southwest, LLC considers it a privilege to serve our customers to their satisfaction. Consistent product quality is just one area evidencing our commitment to customer service and product excellence. To demonstrate that commitment, we offer one of the strongest product warranties in the lubricants industry.

At TOTAL Lubricants USA Southwest, LLC, we stand behind our products.

Click here to view FINA Product Warranty.

Click here to view TOTAL Product Warranty.

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